Job Summary
HELP US BRING THE GIFT OF HEALTH TO LIFE.
Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.
This role is not available for sponsorship, including I-983 participation.
POSITION SUMMARY
The Employee Relations Manager serves as the enterprise expert on employee relations, providing strategic leadership and oversight of investigations, policies, and risk-calibrated decision making. This role owns the ER operating model, partners closely with Legal on sensitive matters, and equips HR Business Partners and leaders with the standards, tools, and guidance needed to ensure fair, consistent, and legally sound outcomes across the organization.
KEY RESPONSIBILITIES
Critical contributions this role is counted on to deliver include:
- Lead and oversee employee relations investigations, ensuring rigorous fact-finding, clear documentation, and timely, defensible resolution of performance, conduct, and workplace concerns.
- Oversee the ER operating model, including decision rights, investigation standards, documentation requirements, templates, and centralized housing of ER materials to ensure consistency and quality across the enterprise and within the HRBP function.
- Serve as the enterprise subject matter expert on employee relations, providing trusted guidance to HRBPs and business leaders and shaping ER-related decisions through sound judgment, policy interpretation, and risk-calibrated recommendations.
- Provide strategic counsel to senior leaders and HR Business Partners on investigations, discipline, conflict resolution, and risk-calibrated decision-making.
- Ensure compliance with federal, state, and local employment laws, with deep expertise in California regulations (e.g., CFRA, FMLA, ADA, wage and hour); multi-state experience preferred.
- Partner closely with Legal on high-risk and highly sensitive investigations to ensure alignment on investigative approach, policy interpretation, regulatory requirements, and risk mitigation strategies.
- Analyze ER data and trends to generate insights, anticipate emerging risks, and recommend targeted policies, training, and interventions.
- Partner with Talent & Organization Development and Legal as needed to design and deliver training for HRBPs and managers on employee relations best practices, employment law, and related people leadership and management skills.
- Coach and support HRBPs on investigations and report writing, and provide guidance on policy interpretation and corrective action to ensure consistent, compliant application of company standards.
- Lead continuous improvement efforts, leveraging data and best practices to enhance processes and related technologies, strengthen cross-functional partnerships, and elevate the overall employee experience.
- Manage and investigate assigned complaints submitted through the EthicsPoint platform.
CRITICAL SUCCESS FACTORS
You'll be most successful in this role if you have:
- A strong track record leading complex, sensitive employee relations investigations with sound judgment, rigor, and credibility.
- Deep knowledge of employment law and ER best practices, with the ability to apply them in a practical, business-aligned way.
- Proven ability to partner with Legal on high-risk matters and align on investigative approach, risk assessment, and outcomes.
- The confidence and presence to serve as a trusted advisor and ER subject matter expert to HRBPs and senior leaders.
- Experience building and governing ER standards, processes and systems, templates, and documentation practices that drive consistency and quality at scale.
- Strong coaching capability, with a passion for developing HRBPs and managers in investigation skills, documentation, and risk-calibrated decision making.
- Analytical strength to identify trends, assess risk, and translate data into actionable insights and proactive solutions.
- A continuous-improvement mindset, with the ability to design scalable processes and tools that elevate the employee experience and organizational effectiveness.
CAPABILITIES & SKILLS REQUIRED
In order to take on these challenges, you'll need to have:
- 8+ years of progressive experience in employee relations, HR, or employment law, including leading complex and high-risk investigations.
- Bachelor's degree in Human Resources, Psychology, Business, Law, or a related field required; advanced degree or relevant certifications (e.g., SHRM-SCP, SPHR) preferred.
- Demonstrated expertise in federal, state, and local employment laws, with deep knowledge of California regulations; multi-state experience strongly preferred.
- Proven experience partnering closely with Legal on sensitive matters, aligning on investigative strategy, documentation, and risk mitigation.
- Strong capability in developing and enforcing investigation standards, documentation templates, and quality controls across an enterprise environment.
- Experience coaching HRBPs and leaders on ER decision-making, policy interpretation, and effective handling of performance and conduct issues.
- Excellent written and verbal communication skills, with the ability to produce clear, defensible investigation reports and executive-ready recommendations.
- The ability to manage ambiguity and exercise sound judgment in high-stakes, complex situations.
- A strong, fact-based approach to decision making, with the ability to use data, evidence, and trends to influence outcomes and drive alignment.
- Demonstrated ability to navigate complex, matrixed organizations and balance competing priorities while maintaining compliance and consistency.
OUR OFFER
Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization.
Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.
SALARY RANGE
National Target Base Pay Range: $100,000.00 - $166,000.00. The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $110,000 - $184,000, to reflect the cost of living and market conditions in those areas.
Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws.
Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment.
Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits.
Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us.
Pharmavite is an equal opportunity employer.
We prohibit employment discrimination and harassment based on race, color, religion, age, sex, sexual orientation, gender, national origin, and any other basis protected by state and federal law.
Pharmavite recruits, hires, employs, trains, promotes, and compensates individuals solely based on job-related qualifications and abilities.
Pharmavite also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation to complete the application process, please email recruiter pharmavite.com .
Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.
CALIFORNIA FAIR CHANCE ACT:
Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
JOB ALERT FRAUD:
We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information.
Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com's Careers section.
If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to:
recruiter pharmavite.com .
#WIM
How to Apply
Interested candidates should submit their application online using the link below.
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